Cookies Policy

Cookies (Polish for “cookies”) are small text files that are created automatically by your web browser when you visit a website. The information contained in a cookie can only be read by the website from which the cookie originated. Thus, the website cannot access other files on the user’s computer.

Thanks to the information contained in cookies, the site “knows” how you use it and can adjust the content displayed to you or offer you assistance accordingly.

What do the bank’s websites use cookies for?

We use technical, analytical and marketing cookies on the portal site.

Technical cookies are necessary for the proper operation of the portal. We use them to:

Optimize our website for the devices and browsers that visitors use most often – so your computer, tablet or phone will display it correctly and clearly;
Ensure the security of your transactions in the online banking system;
remember whether you have consented to display selected content on the portal’s website;
maintain your session when you visit and log in to the online banking system or use other features of the portal.

We use analytical cookies to improve the performance of our website and to measure, without identifying your personal information, the effectiveness of our marketing efforts.

Among other things, using analytical cookies, we create aggregate statistics and analysis that help us understand how our site is used. These activities allow us to continuously improve the structure and content of the portal to make it as responsive as possible to the needs of our current and potential customers.

For these types of cookies, we use Google solutions and tools, i.e. Google Analytics, and Gemius, i.e. Gemius Traffic. For more information on Google Analytics code and Google’s cookies, see Google Analytics Security and Privacy Policy.

Marketing cookies are used to tailor the content and forms of ads displayed both on our sites and on the advertising networks of our partners, including Google, Gemius, CR+, Onehorizon, Tradedoubler, Tradetracker, GroupM, Appnexus, Facebook, Sales Manago, Bankier, Comperia, Ebroker, LeadMax, McNetwork, Money, TotalMoney, to your needs and preferences.

For more information about the cookies used in Google’s advertising network, visit the Google AdWords Help page.

This website uses Google Analytics, a website audience analysis service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to allow the website to analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website traffic for website operators and provide other services related to website traffic and internet usage. Google may also transfer this information to third parties if it is required to do so by law or if these parties process such information on Google’s behalf. Google will not associate your IP address with any other data in its possession. You may opt out of cookies by selecting the appropriate settings on your browser, but please note that if you do so, you may not be able to use all the features of the website. By using this website, you consent to the processing of data concerning you by Google in the manner and for the purposes specified above.
Third-party providers including Google may display advertisements commissioned by Alior Bank SA on websites that provide their advertising space. These providers, including Google, may use cookies to display ads based on a user’s previous visits to the sites https://www.aliorbank.pl and related sites. The user can opt out and disable Google cookies on the site Google ad options

How long do we use cookies?

We use two types of cookies:

Session-based – remain on your device until you leave the website or turn off your web browser;
Permanent – they remain on your device for a certain period of time or until they are manually removed.

What data do we collect through cookies?

With the help of cookie technology, we collect only anonymous statistical data about you, used to improve the convenience of the portal and minimize the annoyance of advertisements.

We do not collect any data that allows you to be identified. The only information about you, which, however, without being combined with other data, does not allow you to be identified, is the IP address from which you connect.
Your IP address may also be transmitted to our partners, including Google. However, again, your identification based on this data is not possible.

Can I opt out of accepting cookies?

Web browsers allow the storage of cookies by default. However, if you do not agree to the portal website’s use of cookies, we indicate below how you can change their settings at any time to prevent cookies from being stored/read during your visits to the portal.

We would like to remind you that the inability of the portal website to save/read cookies may prevent full and correct use of the online banking system.

How to disable cookies?

In the Firefox browser:

In the upper right corner of the Firefox browser window, click Open menu (three horizontal dashes) and select Options.
Then select the Privacy tab.
Select an option from the drop-down menu under History : Firefox: will use user settings.
Check Accept cookies to enable, uncheck to disable cookies.
Select the cookie retention period:
- Keep: until expired – the cookie will be deleted when it reaches its expiration date, which is determined by the site sending the cookie.
- Store: until Firefox is closed – cookies stored on the computer will be deleted when Firefox is closed.
- Store: ask every time – every time a site tries to send a cookie, the browser will prompt you to decide whether to store the cookie.
Close the options window to save the settings.

In Google Chrome browser:

In the upper right corner by the address bar of the Google Chrome browser, select Customize and control Google Chrome (three horizontal lines).
Select Settings.
Scroll down to the bottom of the window and click Show advanced settings….
In the Privacy section, click Content Settings.
In the Cookies section, you can change the following cookie settings:
- Block attempts to put data from sites on your computer
- Block cookies and data from third-party sites: check the box Ignore exceptions and block the creation of third-party cookies.
  Note that this setting prevents most sites that require you to log in from working.

In Internet Explorer 9

In the browser window, click Tools, and then select Internet Options.
Click the Privacy tab, then under Settings , move the slider to the highest position to block all cookies, or to the lowest position to allow all cookies, and then click OK.

In the Safari browser

Changing cookie preferences or deleting cookies and site data in Safari may affect the performance of other programs, such as Dashboard.

Select Safari menu command > Preferences, click Privacy, and then do any of the following:

Change the way you accept cookies and site data: Select one of the options next to the Cookies and Site Data label:

Always block: Safari does not allow sites, third parties and advertisers to store cookies and other data on your Mac. This may prevent some sites from working properly.
Only from the current site: Safari accepts cookies and site data only from the currently displayed site. Websites often contain embedded elements from other sources. Safari does not allow these other entities to store and access cookies and other data.
From the sites you visit: Safari accepts cookies and site data only from sites you visit. Safari uses existing cookies to determine whether a site has been visited by you before. Checking this checkbox helps prevent sites that contain embedded material from other sites from storing cookies and other data on your Mac.
Always Allow: Safari allows all sites, third parties and advertisers to store cookies and other data on your Mac.

More information on managing cookies and site data in Safari 8 (Yosemite) browser
Blocking cookies in Safari browser on iPhone, iPad or iPod touch

In the Opera browser

Cookies Settings > Preferences > Advanced > Cookies
Cookies settings allow you to control how cookies are handled. By default, all cookies are accepted.
The following options are available in the Opera browser:

Accept cookies – all cookies are accepted (option set by default).
Accept cookies only from the site I am visiting – all cookies from domains other than the domain you arevisiting are rejected.
Never accept cookies – all cookies are rejected.

Learn more about cookies in the Opera browser.

How to clear temporary data in the browser?

Due to a change in the login process with strong authentication in Internet banking – Alior Online, if you experience problems logging in, please delete your browser’s temporary data.

In the Firefox browser

In the upper right corner of the Firefox browser window , click Open menu (three horizontal dashes) and select History.
Then select the Clear browsing history tab.
In the History Cleanup window, from the Period to be cleaned drop-down menu, select the option: All.
Then, in the History section, check Cache. Make sure the items you don’t want to delete are unchecked.
Confirm and save the deletion of the browser’s temporary data by pressing the OK button in the lower right corner of the History Cleanup window.

Read more about Firefox browser data cleanup.

In Google Chrome browser

In the upper right corner, by the address bar, of the Google Chrome browser, click Customize and control Google Chrome (three vertical dots).
Select More Tools, then select the Clear browsing data tab.
In the Clear browsing data window, select an option from the Time range drop-down menu: From the beginning.
Then check Images and cached files. Make sure the items you don’t want to delete are unchecked.
Confirm and save the deletion of the browser’s temporary data by pressing the Clear Data button in the lower right corner of the Clear Browsing Data window.

Read more about Google Chrome browser data cleanup.

In the Microsoft Edge browser

In the upper right corner by the address bar of the Microsoft Edge browser, click Settings and more (three horizontal dots).
Select Settings, then from the drop-down menu, in the upper left corner of the Settings menu (three horizontal dashes), select the Privacy, Search and Services tab.
Then, in the Clear browsing data section for the Clear browsing data now item, click Select what you want to clear.
In the Clear browsing data window, from the Time range drop-down menu, select the option: All Time.
Then check Buffered images and files. Make sure the items you don’t want to delete are unchecked.
Confirm and save the deletion of the browser’s temporary data by pressing the Clear Now button in the lower left corner of the Clear Browsing Data window.

Read more about Microsoft Edge browser data cleanup.

In Safari browser
Deleting site data in Safari may affect the performance of other applications.

Select the Safari menu command, then select the Preferences tab.
Click Privacy, then under Cookies and Site Data, select Manage Site Data.
Then select the site you are interested in and click Delete All.

Deleting this data may reduce tracking, but it may also cause you to be logged out of websites or change their behavior.

Learn more about managing cookies and site data in the Safari browser.

Opera
By default, Opera stores some browsing data to speed up connections, load common page elements faster, and better serve the pages you visit. You may want to remove traces of your activity by deleting private data.

To clear private data on Mac users:

From the main menu, select Opera and then Clear browsing data.
From the Time Range drop-down menu, select the period from which you want to delete history items,
Check the boxes next to the viewing data you want to delete,
Click the Clear data option.

To clear private data on Windows and Linux users:

Go to About Menu, select History, and then click on Clear browsing data.
From the Time Range drop-down menu, select the period from which you want to delete history items.
Check the boxes next to the viewing data you want to delete.
Click the Clear data option.

Read more about Opera browser data cleaning.